Privacy Policy
Privacy Policy – Pixel Cloud Media
At Pixel Cloud Media, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, and digital products. By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This information is collected directly from you, from third-party services, and automatically through the use of our website.
- Personal Information: When you engage with our services, we may collect personal details such as your name, email address, phone number, and company name.
- Payment Information: When you make a payment for our services, we may collect financial details like billing address and payment method. Payments are processed through secure third-party payment processors.
- Website Usage Data: We may collect information on how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected using cookies and other tracking technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To deliver web design, development, and digital marketing services that you have requested.
- Customer Support: To respond to inquiries, provide assistance, and address any issues or concerns you may have.
- Payment Processing: To process payments for our services and manage billing information.
- Improvement of Services: To analyze and improve our website and services, ensuring we meet your needs and expectations.
- Marketing & Communication: To send updates, newsletters, promotions, and other marketing materials that you have agreed to receive.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, such as hosting providers, payment processors, and marketing platforms. These providers are obligated to protect your information and only use it for the purposes for which it was shared.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).
- Business Transfers: If Pixel Cloud Media is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any change in ownership or the use of your information.
4. Data Security
We implement a variety of security measures to protect your personal information:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission using secure socket layer (SSL) technology.
- Access Controls: Access to your personal data is limited to authorized personnel only, and we maintain strict security protocols to prevent unauthorized access, alteration, or disclosure.
However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze website traffic, and track usage patterns. You can control the use of cookies through your browser settings, though disabling cookies may impact your experience on our site.
Types of cookies we use:
- Essential Cookies: Necessary for the basic functionality of our website.
- Performance Cookies: Used to analyze website usage and improve performance.
- Marketing Cookies: Used to track your interactions with our marketing materials and provide relevant advertisements.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Pixel Cloud Media. We are not responsible for the content, privacy practices, or the security of these third-party sites. We encourage you to review the privacy policies of any external websites before providing them with your personal information.
7. Your Rights and Choices
As a user, you have certain rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at [moc.aidemduolclexip@tcatnoc].
8. Children’s Privacy
Pixel Cloud Media does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Pixel Cloud Media
Email: [moc.aidemduolclexip@tcatnoc]
Phone: 1-888-859-5696
Address: 4388 Rue Saint-Denis Suite 200 #991