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FAQs
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Frequent Questions
What is Pixel Cloud Media?
Pixel Cloud Media is an innovative IT company offering a comprehensive suite of digital solutions—from web development and cloud hosting to AI tools, analytics, and more—designed to help businesses thrive online.
What services does Pixel Cloud Media offer?
We provide a full spectrum of digital services, including
Pixel Cloud Agency (web development),
Pixel Cloud Hosting (various hosting solutions),
Pixel Cloud Storage (secure cloud backup),
Pixel Magic Ai (advanced AI tools),
Pixel Cloud Tools (practical web utilities),
Pixel Cloud Monitor (uptime monitoring)
Pixel Cloud Analytics (data insights).
How do I get started with your services?
Simply reach out via our website’s contact form or give us a call. Our team will assess your needs and recommend the best solution tailored to your business goals.
Which industries do you serve?
We cater to a wide range of industries including tech startups, e-commerce, marketing agencies, enterprises, and any business looking to enhance their digital presence.
What is Pixel Cloud Agency?
Pixel Cloud Agency is our dedicated web development branch that creates custom, responsive, and engaging websites designed to drive business growth and deliver an exceptional user experience.
Where is Pixel Cloud Media located?
We operate remotely and work with clients worldwide with offices in montreal canada and new-york usa. Our team consists of experienced professionals from various locations, allowing us to offer flexible services globally.
Who do you work with?
We work with businesses of all sizes, from startups to large enterprises, across various industries including eCommerce, healthcare, finance, education, real estate, and more.
Do you offer ongoing support?
Yes, we provide website maintenance, updates, and security monitoring to ensure smooth operations. Free for 30 days for web development than for a fee.
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What payment methods do you accept?
We accept bank transfers, PayPal, and major credit/debit cards.
How do I get started with Pixel Cloud Media?
Simply reach out via our website contact form or email us at [your email]. We’ll discuss your requirements and provide a free consultation.
Do you offer refunds?
Due to the nature of our services, we do not offer refunds. However, we ensure clear project scopes and satisfaction guarantees
How does Pixel Cloud Hosting differ from other hosting providers?
Our hosting solutions leverage cutting-edge technology, offering flexible options like shared hosting, VPS, dedicated servers, and managed AWS cloud services—all optimized for high performance, security, and scalability.
What hosting plans are available?
We offer a range of plans to suit your needs, from shared hosting for small websites to VPS and dedicated servers for more demanding applications, as well as managed cloud solutions for scalable growth.
What is Pixel Cloud Storage?
Pixel Cloud Storage is our secure cloud backup solution that starts with a generous 25GB of free storage, with scalable options to accommodate your growing data needs—all protected by enterprise-grade security.
How secure is your cloud storage?
Our cloud storage employs advanced encryption, multi-layered security protocols, and regular backups to ensure your data is safe, accessible, and protected against threats.
What is Pixel Magic Ai?
Pixel Magic Ai is our suite of AI-driven tools designed to enhance creativity and efficiency. It includes capabilities for image generation, text creation, interactive chatbots, and voice cloning.
What technologies do you use?
Our team is proficient in:
Frontend: HTML, CSS, JavaScript, React, Vue.js
Backend: PHP (Laravel), Node.js, Python (Django)
CMS: WordPress, Drupal, Webflow
Databases: MySQL, PostgreSQL, MongoDB
How much does a website cost?
Pricing varies based on features, design complexity, and functionality. Contact us for a free consultation and a tailored quote. The displayed prices are references with all options included. A cheaper solution with less options might be suitable for you. We will asses that during our introduction call.
Do you build eCommerce websites?
Yes! We specialize in building eCommerce solutions using WooCommerce and custom platforms. We do not work with Shopify.
Do you offer SEO services?
Yes, our SEO services include:
On-page and off-page optimization
Keyword research
Technical SEO audits
Link building
Content marketing
Can you help with social media marketing?
Yes, we offer social media management, content creation, paid advertising, and strategy development for platforms like Facebook, Instagram, LinkedIn, and Twitter.
Do you provide API integrations?
Yes, we integrate third-party APIs, including payment gateways, CRM systems, analytics tools, and more.
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