Privacy Policy

Your privacy is our priority

Last updated: April 1, 2026

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Information We Collect How We Use Data Data Security Your Rights

1. Introduction

Pixel Cloud Media ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you use our website building platform. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when registering or using our service:

Name and contact information
Email address
Phone number
Business information
Payment information (securely processed)
Domain preferences

Automatically Collected Information

We automatically collect certain technical information when you use our platform:

  • IP address, device information, and browser type
  • Usage patterns, page views, and feature interactions
  • Cookies and similar tracking technologies
  • Performance metrics and error reports

3. How We Use Your Information

We use the collected information for various purposes to improve and maintain our services:

Service Delivery: Provide, maintain, and improve our website building platform
Transaction Processing: Process payments, subscriptions, and billing securely
Communication: Send updates, notifications, and respond to your inquiries
Personalization: Customize your experience and provide relevant content
Security: Detect and prevent fraud, abuse, and unauthorized access
Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Legal requirements: To comply with court orders, legal processes, or regulatory obligations
  • Service providers: Trusted partners who assist in platform operations (under strict confidentiality agreements)
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Protection: To protect our rights, property, safety, or that of our users

5. Data Security

We implement industry-standard security measures to protect your personal information:

Encryption

SSL/TLS encryption for data in transit and AES-256 for data at rest

Access Controls

Multi-factor authentication and role-based access permissions

Secure Infrastructure

Enterprise-grade hosting with regular security audits

Monitoring

24/7 security monitoring and incident response protocols

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content.

Types of cookies we use:

  • Essential cookies: Required for basic platform functionality
  • Performance cookies: Help us understand how visitors interact with our platform
  • Functionality cookies: Remember your preferences and settings
  • Targeting cookies: Deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time by contacting us. We will process your request within 30 days, subject to legal retention requirements.

8. Your Privacy Rights

Depending on your location (GDPR, CCPA, etc.), you have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data

Right to Portability

Receive your data in a portable format

Right to Object

Object to certain data processing

Marketing Opt-out

Unsubscribe from marketing emails

To exercise any of these rights, please contact us at privacy@pixelcloudmedia.com

9. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses (SCCs) and adequacy decisions where applicable, to protect your personal information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

We will notify you of any significant changes via email or through a prominent notice on our platform. Your continued use of our Service after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

General Inquiries

support@pixelcloudmedia.com

1-800-WEBSITE

Privacy Concerns

privacy@pixelcloudmedia.com

Pixel Cloud Media, Privacy Department

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