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Terms of Service

Your agreement with Pixel Cloud Media

Last updated: April 1, 2026

1. Acceptance of Terms

By accessing and using the Pixel Cloud Media Website Builder platform ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.

Important: These Terms constitute a legally binding agreement between you and Pixel Cloud Media. Please read them carefully before using our Service.


2. Service Description

Pixel Cloud Media provides a comprehensive website building platform that empowers users to create professional websites for their businesses. Our Service includes:

250+ Professional Templates
Reliable Web Hosting
Domain Management
SSL Security
Performance Optimization
Customer Support

3. User Accounts

To use our Service, you must create an account and agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized use or security breach
  • Accept responsibility for all activities that occur under your account
  • Be at least 18 years old or have parental/guardian consent

4. Subscription and Billing

Our Service operates on a subscription basis. By subscribing, you acknowledge and agree to:

Payment Obligations: Pay all fees associated with your chosen subscription plan on time
Automatic Renewal: Your subscription will automatically renew unless cancelled prior to the renewal date
Refund Policy: 30-day money-back guarantee for new subscriptions. No refunds for partial months after initial period
Price Changes: We will provide 30 days advance notice for any price changes to your subscription
Failed Payments: Service may be suspended if payment fails. Grace period and retry policies apply
Taxes: All fees are exclusive of applicable taxes, which will be added as required

Cancellation Policy: You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of the current billing period.


5. Acceptable Use Policy

You agree NOT to use the Service for any illegal, harmful, or prohibited activities.

Specifically, you agree not to:

  • Upload, post, or transmit illegal, harmful, threatening, abusive, or offensive content
  • Violate any local, state, national, or international laws or regulations
  • Infringe on intellectual property rights, including copyrights and trademarks
  • Send spam, phishing emails, or engage in fraudulent activities
  • Distribute malware, viruses, or any other harmful computer code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers connected to the Service
  • Violate the privacy rights of others or collect personal data without consent

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.


6. Content and Intellectual Property

Your Content

You retain full ownership of all content you upload, create, or publish using our Service. By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute your content solely for the purpose of providing and improving the Service.

Our Content

The Service, including all templates, designs, software, text, graphics, logos, and other materials, is the property of Pixel Cloud Media and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

User License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal or business website creation purposes in accordance with these Terms.


7. Service Availability and Uptime

We strive to maintain a 99.9% uptime guarantee for our Service. However, we do not guarantee completely uninterrupted or error-free service.

Scheduled Maintenance

We will announce scheduled maintenance in advance when possible and perform it during off-peak hours.

Emergency Maintenance

Emergency maintenance may be performed without advance notice to address critical security or performance issues.


8. Limitation of Liability

IMPORTANT LEGAL NOTICE

To the maximum extent permitted by law, Pixel Cloud Media's total liability for any claims arising out of or relating to the Service is limited to the amount you paid for the Service in the 12 months preceding the claim.

We are not liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Service interruptions or delays beyond our reasonable control
  • Third-party actions, content, or services

9. Termination

Termination by You

You may terminate your account at any time through your account settings or by contacting support. Termination will be effective at the end of your current billing period.

Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You violate these Terms of Service
  • Your payment fails and is not resolved within the grace period
  • We are required to do so by law or legal authority
  • Continued provision of the Service poses a security risk

Effects of Termination

Upon termination, your access to the Service will immediately cease. We will retain your data for 30 days to allow you to export it, after which it may be permanently deleted.


10. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email for significant changes
  • Display a prominent notice on our platform

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.


11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction where Pixel Cloud Media operates, without regard to its conflict of law provisions.

Dispute Resolution

In the event of any dispute, you agree to first attempt to resolve the matter informally by contacting us. If the dispute is not resolved within 30 days, it may be submitted to binding arbitration or small claims court, at either party's option.


12. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms of Service, please contact us:

General Inquiries

support@pixelcloudmedia.com

1-800-WEBSITE

Legal Department

legal@pixelcloudmedia.com

Pixel Cloud Media, Legal Department

By using Pixel Cloud Media Website Builder, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last reviewed and updated: April 1, 2026